Privacy Policy

1. Introduction

Saif Elite QS ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website at saifeliteqs.com. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or submit an enquiry.

2. Information We Collect

We may collect the following categories of information:

• Contact information — name, email address, phone number, company name, country — provided when you submit a contact form or enquiry.
• Project information — details about your construction project that you choose to share with us.
• Technical data — IP address, browser type, device type, pages visited, referrer URL, collected automatically through our analytics and tracking systems.
• Chat data — messages submitted through our AI chat assistant.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the QS and cost consultancy services you request
• Send you requested information about our services
• Improve our website and services
• Analyse website traffic and usage patterns
• Comply with legal obligations

4. Analytics and Tracking

Our website uses Google Analytics and Meta Pixel to collect anonymised data about visitor behaviour. This data helps us understand how visitors interact with our website and measure the effectiveness of our marketing. You can manage analytics preferences through our cookie banner.

5. Third-Party Services

We use the following third-party services to operate our website: Resend (email delivery), Groq (AI chat responses), Vercel (hosting and infrastructure), Redis/Upstash (data storage). Each of these services has its own privacy policy.

6. Data Retention

We retain contact enquiry data for as long as is necessary to respond to and manage your enquiry and any resulting business relationship. Website analytics data is retained in accordance with the retention policies of our analytics providers.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data that we hold. To exercise these rights, please contact us at info@saifeliteqs.com.

8. Cookies

Our website uses cookies. Please see our Cookie Policy for full details.

9. Contact

For privacy enquiries, please contact us at info@saifeliteqs.com or by phone at +971 50 505 3679.