Privacy Policy

Introduction

Saif Elite QS ("we", "our", or "us") is a professional Quantity Surveying and Cost Consultancy firm headquartered in Dubai, United Arab Emirates. We are committed to protecting your privacy and handling your personal data in an open and transparent manner.

This Privacy Policy applies to all information collected through our website www.saifeliteqs.com, our chatbot, contact forms, email correspondence, and any related services we offer.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name
• Project Details: Project type, location, budget, timeline, requirements
• Messages: Enquiries submitted through contact forms or chatbot conversations
• Correspondence: Any information you share via email, WhatsApp, or phone

Information Collected Automatically

• Device & Browser Data: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, click patterns, referring URLs
• Location Data: Approximate geographic location based on IP address
• Cookies & Similar Technologies: See our Cookies section below for details

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To prepare quotations, cost estimates, and project proposals
• To communicate with you about your projects, updates, and business matters
• To improve our website, services, and customer experience
• To analyse website traffic and usage patterns
• To send marketing communications (only where you have opted in)
• To comply with legal obligations and enforce our terms
• To detect, prevent, and address fraud, security issues, and technical problems

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site usage.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with the site
• Advertising Cookies: Used by third-party ad platforms (Meta, LinkedIn) to deliver relevant ads
• Functional Cookies: Remember your preferences and settings

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Advertising & Analytics Partners

We work with third-party advertising and analytics partners to deliver relevant content and measure the effectiveness of our marketing efforts. These partners may collect information about your online activities across different websites.

Meta (Facebook & Instagram) Pixel

We use the Meta Pixel to track visitor activity on our website and deliver relevant ads on Facebook, Instagram, and Meta's advertising network. The Meta Pixel may collect:

• IP address and browser information
• Pages viewed and actions taken on our site
• Device information and identifiers
• Referral source

For more information, please review the Meta Privacy Policy. You can control ad preferences at Facebook Ad Preferences.

LinkedIn Insight Tag

We use the LinkedIn Insight Tag to measure LinkedIn ad performance and enable retargeting to LinkedIn users who have visited our website. LinkedIn may collect:

• LinkedIn member ID (if logged in)
• Timestamp and URL of pages visited
• IP address and browser details

Learn more in the LinkedIn Privacy Policy. You can opt out at LinkedIn Privacy Settings.

Google Analytics

We may use Google Analytics to understand how users engage with our website. Google Analytics uses cookies and similar technologies to analyse traffic and user behaviour. For details, see the Google Privacy Policy.

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service Providers: Third-party vendors who help us operate our website and business (e.g., hosting, analytics, email services)
• Advertising Partners: Meta and LinkedIn (as described above) for advertising and remarketing purposes
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with any merger, acquisition, or sale of business assets
• With Your Consent: Any other sharing will only occur with your explicit consent

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:

• Encrypted data transmission (HTTPS/SSL)
• Secure server infrastructure
• Access controls and authentication
• Regular security reviews and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests or direct marketing
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent where processing is based on consent
• Complaint: Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at info@saifeliteqs.com. We will respond within 30 days.

Children's Privacy

Our services are intended for professionals and businesses. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

As a firm serving clients across the UAE, GCC, UK, Ireland, New Zealand, and Australia, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated version on this page with a revised "Last Updated" date. Significant changes will be communicated more prominently.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: